Contact Us

Get in touch for a free estimate or to learn more about our services

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours. Need immediate assistance? Call us at (407) 486-4380

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Contact Information

Multiple ways to reach us. We're here to help with all your pool service needs.

Phone

+1 (407) 486-4380

Call or text anytime

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Email

info@newcreationpools.com

We respond within 24 hours

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Business Hours

Monday - Friday: 8AM - 6PM

Saturday: 9AM - 4PM

Sunday: Emergency Only

Emergency Service

24/7 Emergency Response

Fast response for urgent repairs

Emergency Call

Bilingual Service

Hablamos español. Our team is fluent in both English and Spanish to serve you better.

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Our Service Area

Proudly serving Central Florida communities including Orange, Seminole, and Osceola counties

Central Florida Service Area

Interactive map showing our coverage area. We serve Orlando, Winter Park, Kissimmee, Sanford, and surrounding Central Florida communities.

Service Coverage Area

Orange County

  • Orlando
  • Winter Park
  • Winter Garden
  • Windermere
  • Apopka
  • Maitland

Seminole County

  • Lake Mary
  • Sanford
  • Oviedo
  • Altamonte Springs
  • Longwood
  • Casselberry

Osceola County

  • Kissimmee
  • St. Cloud
  • Celebration
  • Poinciana
  • Buenaventura Lakes

Not sure if we serve your area?

Call to Confirm: (407) 486-4380
FAQ

Frequently Asked Questions

Got questions? We\'ve got answers. Can\'t find what you\'re looking for? Give us a call!

Our pricing varies based on the specific service, pool size, and condition. We offer free estimates for all services, so you'll know the exact cost before we begin any work. Typical weekly maintenance starts around $100-150/month, while repairs and remodeling are quoted individually. We believe in transparent pricing with no hidden fees.
We recommend weekly maintenance for optimal pool health. This includes chemical balancing, skimming, vacuuming, and equipment checks. Weekly service prevents issues before they become expensive repairs and ensures your pool is always ready to enjoy. We also offer bi-weekly and one-time service options.
Yes! We provide 24/7 emergency service for urgent pool issues like equipment failures, major leaks, or pump problems. Call us anytime at (407) 486-4380 and we'll respond as quickly as possible. Our emergency response time is typically within 2-4 hours depending on your location.
Our free estimates include a thorough inspection of your pool, assessment of any issues or needs, detailed pricing for recommended services, and expert advice on pool care. There's no obligation—we simply want to help you understand your pool's condition and how we can help. The estimate process typically takes 30-45 minutes.
We accept cash, checks, all major credit cards (Visa, Mastercard, American Express, Discover), and electronic payments through Venmo and Zelle. For regular maintenance customers, we also offer convenient automatic monthly billing. Payment is typically due at the time of service or monthly for ongoing maintenance plans.
¡Sí! Yes, we are fully bilingual. Our team is fluent in both English and Spanish, ensuring clear communication throughout your project. We can conduct consultations, provide estimates, and communicate during service in your preferred language. Just let us know your preference when you contact us.
We proudly serve all of Central Florida, including Orange County (Orlando, Winter Park, Winter Garden), Seminole County (Lake Mary, Sanford, Oviedo), and Osceola County (Kissimmee, St. Cloud). If you're not sure whether we serve your specific area, give us a call—we may be able to accommodate you or provide a referral.
Absolutely! We stand behind all our work with a 100% satisfaction guarantee. For repairs, we offer warranties on parts and labor (specific terms vary by service). For remodeling projects, we guarantee our workmanship for one year. If you're not completely satisfied, we'll make it right—that's our promise.
For regular maintenance, we can typically start within 3-5 business days. For repairs and remodeling, we'll schedule your project as soon as possible after the estimate is approved—usually within 1-2 weeks depending on the scope. Emergency repairs are addressed within hours. Call us today to get started!
Yes, we are fully licensed as pool service contractors and carry comprehensive general liability and workers' compensation insurance. This protects both you and our team. We're also proud members of the Association of Pool & Spa Professionals (APSP) and maintain an A+ rating with the Better Business Bureau.

Still Have Questions?

Our friendly team is here to help. Contact us today for personalized answers.